Patient Service

The Importance of Extending Phone Support Hours for Dentists in the Post-Traditional Work Week Era

In this article, we explore why dentists need to provide phone support across unconventional hours to cater to the changing needs of modern patients. By offering extended phone support hours, dental practices can stand out from the competition, boost patient satisfaction, and accommodate busy schedules. Learn how to adapt to the post-traditional work week era and grow your practice in this informative article.

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Anatomy of a Scheduling Call

Unique Dental Scheduling is an industry-leading service that handles overflow or direct calls on behalf of hundreds of dental practices and DSOs nationwide. When a

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Training Keys for Dental Scheduling Success

The question often arises: what does our training look like at Unique Dental Scheduling? Here at Unique, we have developed a thorough training process to ensure our offices are getting the highest caliber of service possible, even from our newest agents.

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Be Prepared, Not Scared

Corporate dentistry and the proliferation of Dental Support Organizations (DSOs) are on the rise. These organizations can create a competitive advantage via deeper resources, more locations,

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