What is a Dental Answering Service and Why Do I Need It?
Running a dental practice involves juggling many tasks, with patient care at the forefront. But the constant stream of phone calls and administrative work can
Running a dental practice involves juggling many tasks, with patient care at the forefront. But the constant stream of phone calls and administrative work can
We’re thrilled to unveil our latest explainer video, showcasing how Unique Dental Scheduling is revolutionizing the way dental offices manage their appointments!
In this article, we explore why dentists need to provide phone support across unconventional hours to cater to the changing needs of modern patients. By offering extended phone support hours, dental practices can stand out from the competition, boost patient satisfaction, and accommodate busy schedules. Learn how to adapt to the post-traditional work week era and grow your practice in this informative article.
When someone calls a Unique Dental Scheduling client practice, a well-choreographed chain of events begins. Once the call reaches a Communication Specialist, they automatically have
Unique Dental Scheduling is an industry-leading service that handles overflow or direct calls on behalf of hundreds of dental practices and DSOs nationwide. When a
In addition to serving patients, we want to make sure our client practices have a great experience with UDS. Our commitment to making the patient
The question often arises: what does our training look like at Unique Dental Scheduling? Here at Unique, we have developed a thorough training process to ensure our offices are getting the highest caliber of service possible, even from our newest agents.
Connecting with Patients In her article appearing on dentistryiq.com, Mary Lynn Wheaton, RDH, MA and Director of Consulting at Pride Institute outlines several phone skills
We have all heard it. “Your call is very important to us, but we are either out of the office or assisting other patients.
Ask yourself simple question – are you providing Five-Star Service? Otherwise, as described by Jay Geier in the October 2015 edition of Dental Town, you will