Services And Solutions
We are a highly personalized, service-driven extension of your practice that offers services and solutions to fit your needs. Once we initiate service, we handle all aspects of training our staff on your practice details, and Practice Management Software.
Services and Solutions
Rollover & After-hours
When patients call when your staff is unavailable, we make sure that those calls are always answered. We configure your phone service to forward all calls to us after-hours, or when you are at lunch and cannot answer the phone. Our highly-trained staff answers the phone as you would by using your unique branding. We train our staff to specifically handle calls in the manner you want.
Scheduling On Your Terms.
Not Ours.
Our services and solutions include using a custom designed software interface, our staff have the ability to easily understand the specific scheduling rules YOUR office desires.
Direct Scheduling
Dental Specific
Fully Transparent
Patient Recare & Outbound Call Campaigns
Let our highly-trained staff make outbound patient outreach calls or create call campaigns on your behalf to reactivate out-of-compliance patients and maintain a full schedule. All calls go out using your caller-ID and are designed to make our services an extension of you.
Hosted Live Web Chat
Connect with patients while they are on your website with a custom chat widget managed by our live agents.
Convert Web Appointment Requests
Not all dental offices have online digital scheduling and that’s okay. We’re here to support you by following up to all appointment requests coming from your website, by call or text, and ensuring that each appointments are scheduled within minutes of being requested.
Dental Collections Support
We’re ready to start collecting extra revenue whenever you are. Unique can free your staff from the time consuming and unwelcome task of contacting slow paying patients.
Our Features
Simple, Effective Onboarding
We have the experience to guide you through our straightforward and comprehensive process with ease.
No Long Term Agreements
No long-term contracts and we offer simple and straightforward pricing that gives you peace of mind.
Clear, Volume Based Pricing
We offer plans for practices of all sizes. We keep pricing as simple as possible and based on call volume.
Clear Pricing. No Long-Term Agreements.
At Unique, we believe in simple, straightforward pricing that provides value for dental offices. Volume based packages allow for maximum flexibility with no minimum monthly call volume required. No office is too big or too small to work with Unique Dental Scheduling.
