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Are You Missing Calls (and Patients)? A Quick Self-Audit for Dental Practices

Every missed call can mean a lost patient — and many practices don’t even realize how often it happens. Here’s a fast self-audit to spot

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October 15, 2025 No Comments

The Secret Weapon for Staff Flexibility: How Unique Dental Agents Keep Your Phones Covered

Why a Busy Front Desk Staff Needs Support Running a dental practice means your front-desk staff handle a lot. They greet patients, verify insurance, manage

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September 5, 2025 No Comments

How We Keep Your Patients Smiling—Before They Ever See You

The patient experience doesn’t start when someone sits in your chair. It starts the moment they decide to call your practice. That first conversation sets

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August 12, 2025 No Comments

Always Confirmed: How Unique Dental Scheduling Handles Transfers with Care

At Unique Dental Scheduling, how we handle a phone call says everything about the level of service we provide. While we can resolve most patient

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July 11, 2025 No Comments

Cut No-Shows Fast: Appointment Confirmation Strategies Every Dentist Needs

No-shows and missed appointments are a silent profit-killer. Industry studies put the average dental no-show rate at 15 %, with some practices seeing as high

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July 1, 2025 No Comments

Should You Hire Another Front Desk Team Member or Outsource Your Calls?

For many dental practices, the front desk is the heartbeat of daily operations—answering phones, scheduling appointments, verifying insurance, and welcoming patients. But as your patient

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June 2, 2025 No Comments

See the Full Picture: Reporting and Insights from Unique Dental Scheduling

At Unique Dental Scheduling, we understand that behind every call is a patient—and behind every patient is an opportunity to grow your practice. That’s why

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May 16, 2025 No Comments

The 6 Most Common Questions We Get at Unique — And the Answers You’re Looking For

If you’re running a dental office, you know how busy the front desk can get. That’s where we come in. At Unique’s Dental Scheduling service,

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April 14, 2025 No Comments

Unique Dental Scheduling Archy Integration: Now Supporting Archy Dental Software

Expanding Our Supported Dental Practice Management Systems With the addition of Archy Dental Software, Unique Dental Scheduling Archy integration now supports a wide range of

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March 3, 2025 No Comments

Using A Dental Call Center Alongside Voicemail: A Hybrid Approach That Works

Hybrid Live Answer and Voicemail Solution As the Director of Client Services at Unique Dental Scheduling, I’ve had the opportunity to work with dental offices

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February 19, 2025 No Comments
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