Terms and Conditions

Smartphone showing a DentalScheduling.com SMS customer support conversation

SMS Support Terms & Conditions

Last Updated: August 2026

1. Acceptance of Terms

By using the SMS customer support service provided by Unique Integrated Communications (“Company”), you agree to be bound by these Terms & Conditions. If you do not agree to these terms, please do not use our SMS service.

2. Service Description

We provide a two-way SMS customer support channel that allows you to communicate with our support team. By initiating text communication with our toll-free number, you consent to receive responses to your inquiries via SMS. This service is provided for customer support purposes only and is not intended for marketing, promotional, or unsolicited communications.

3. User Responsibilities

You agree to:

  • Use the SMS service only for legitimate customer support inquiries
  • Provide accurate information when communicating with us
  • Respect our support team and communicate professionally
  • Not use the service for illegal, harassing, or abusive purposes
  • Not attempt to disrupt or interfere with the service

4. Message & Data Charges

Standard SMS message and data rates may apply based on your wireless carrier’s plan. We recommend checking with your carrier for details on applicable charges. The Company is not responsible for any charges imposed by your wireless provider.

5. Opt-In and Opt-Out

By texting our customer support number, you explicitly consent to receive SMS responses from Unique Integrated Communications. You may opt out of SMS communications at any time by replying “STOP” to any message. Opt-out requests may take up to 24 hours to process. You will receive a confirmation message when you have been successfully opted out.

6. Hours of Operation

Our customer support team operates Monday through Friday, 9:00 AM to 5:00 PM Central Standard Time. Messages received outside these hours will be responded to during the next business day. For urgent issues, please call our main support line.

7. Service Availability

We strive to provide reliable service, but we do not guarantee uninterrupted availability. The SMS service may be unavailable due to maintenance, system upgrades, or circumstances beyond our control. We are not liable for any interruptions or delays in service.

8. Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the SMS service, including but not limited to lost data, loss of revenue, or business interruption. Our total liability shall not exceed the amount paid by you for the service.

9. Disclaimer of Warranties

The SMS service is provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding the service, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that messages will be delivered without delay or that the service will be error-free.

10. Prohibited Uses

You agree not to:

  • Use the service for spam, harassment, or abusive purposes
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses or malicious code
  • Use the service for illegal purposes
  • Impersonate others or misrepresent your identity
  • Share or resell access to the service

11. Intellectual Property

All content, materials, and communications provided through the SMS service are the property of Unique Integrated Communications or our licensors. You may not reproduce, distribute, or transmit any content without our prior written permission.

12. Privacy

Your use of the SMS service is subject to our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.

13. Indemnification

You agree to indemnify, defend, and hold harmless Unique Integrated Communications, its officers, employees, and agents from any claims, damages, or losses arising from your use of the SMS service or your violation of these Terms & Conditions.

14. Termination of Service

We reserve the right to terminate or suspend your access to the SMS service at any time for violations of these Terms & Conditions or for other legitimate reasons. Termination will not relieve you of any obligations incurred prior to termination.

15. Changes to Terms

We may update these Terms & Conditions from time to time. Material changes will be posted on our website with an updated “Last Updated” date. Your continued use of the SMS service following such changes constitutes your acceptance of the new terms.

16. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the United States and applicable state law, without regard to conflicts of law principles.

17. Contact Information

If you have questions about these Terms & Conditions, please contact us:

18. Entire Agreement

These Terms & Conditions, together with our Privacy Policy, constitute the entire agreement between you and Unique Integrated Communications regarding the SMS service and supersede all prior understandings, agreements, and negotiations.

By using our SMS customer support service, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.