Choose the option that’s right for you.

At Unique Dental Scheduling, we understand that every dental office has its own set of unique needs and challenges. That’s why we’ve crafted a service that’s as flexible and accommodating as you are. Our commitment begins right from the moment you consider us – ensuring a seamless and tailored experience, whether you prefer to get started online or wish for a more personal touch with a one-on-one consultation.

Choose Your Package

Unique Dental Scheduling offers tailored solutions for dental practices of all sizes. Our tiered service packages are designed to meet your office’s unique needs, ensuring your patients receive the best care the moment they reach out. Explore our plans and discover the perfect fit for your practice.

Self-Guided Summaries of Each Step in The Process

no long-term commitment

Gone are the days of long-term commitments that don’t align with your office’s changing needs. For single-location offices, we’re proud to offer flexible agreements with no long-term commitment that adapt to your requirements, ensuring you’re never locked into a service that doesn’t work for you. Coupled with clear, straightforward pricing, selecting the package that best fits your office’s needs has never been easier.

Packages Designed for All Offices

Unlock the full potential of your dental office with Unique Dental Scheduling’s customizable approach to your scheduling needs. Our service is designed to blend seamlessly into your existing operations, providing comprehensive support that adapts to your specific preferences. With three distinct service levels, including our popular Plus Package, we ensure that every call is handled with the utmost care and professionalism by our expert dental team.

Effortless Onboarding in Two Simple Steps

Kickstart your journey to streamlined scheduling with a quick and straightforward onboarding process. Once you’re on board, we make the transition smooth and hassle-free, ensuring you’re set up for success from day one.

 

For our Plus and Pro package members, integration begins with connecting to your schedule through ScreenConnect—a remote connection software that’s easy to set up on a dedicated computer in your office. Simply install, then provide us with the necessary login credentials to both your computer and practice management system. It’s the first step to unlocking a more efficient scheduling process.

 

Next, tailor your scheduling to fit your office perfectly by completing an online form. This form, designed with input from dental industry experts, collects crucial details such as provider information, insurance acceptance, new patient specials, and your scheduling preferences. Our Implementation team then takes over, reviewing your inputs, fine-tuning any specifics, and integrating the information into our exclusive Playbook software.

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We Integrate with your Current Phone System

After successfully completing the onboarding process, your office is ready to experience the full capabilities of our live service. We ensure a seamless transition with minimal effort on your part, focusing on continuity and ease of integration.

We provide your office with a unique 10-digit call forwarding number, tailored specifically for you. This number is the key to our ability to identify and effectively manage incoming calls, applying the precise guidance you’ve outlined for us. 

Our system is designed to blend into your existing setup without any disruption. There’s no need for complex changes or number porting; your office continues to maintain its existing phone vendor relationships as usual.

You plug the forwarding number into that system to achieved the desired call flow and our IT team is available to discuss explain the options available to your practice based as some some systems do come with various limitations on the forwarding rules that can be setup.

What's next? How do I sign-up?

You’re just a step away from unlocking a world of opportunities! Whether you’re ready to dive right in or need a bit more guidance, we’ve got you covered. Choose your path below to begin your journey with us.

Ready to get started today?

Click below if you’re ready to embark on this exciting journey immediately! Our online sign-up process is quick, secure, and straightforward. Fill in the necessary details, and you’ll be on your way in no time. Welcome aboard!

Prefer to talk things through? 

We understand. Click here to schedule a personal consultation with one of our experts. We’ll answer all your questions and guide you through the process, ensuring you’re making the best decision for your needs.

Client Testimonials

“Unique has been a valuable asset to help grow my practice. Having the professional, kind, and detail-oriented team at Unique to help handle the increased volume of calls from patients, both existing and potential, to schedule or answer questions has helped to reduce the stresses of a growing practice. The ability to have patients schedule during off hours and on weekends allows us to gain new members of our dental family.”
Kathy Reneau
Royal Oak Family Dental
“The idea of having an “answering service” had never appealed to me. It always seemed impersonal – relying on strangers to answer your practice phone. How wrong I was! Unique has been great for our practice!”
Dr. Randy Ransdell
Ransdell Dentistry

FAQ

A detailed answer to provide information about your business, build trust with potential clients, and help convince the visitor that you are a good fit for them.

We can be live in as little as a day for the Standard Package and 3 days for the Plus Package and Pro Packages.

We start with the office answering an online survey to outline your policies and procedures for Unique. At the same time, the remote connection is added so Unique can gain access to your schedule. 

From there, the Unique Customer Success team reviews the information and works to fill in any gaps with the office. Unique then builds out our internal policy browsers and works to make sure our answering team is ready for the go-live date.

At go-live, UDS will provide the office with a forwarding number to begin the service or work directly with your phone system as requested. 

We only charge for live-answer calls where our agents have a conversation with a caller.  Non-billable calls include  automated messages, calls with bad connections, wrong numbers, and calls under 30 seconds. 

We are available when patients are most likely to call!

  • 7am until 10pm (ET) Monday – Friday
  • 8am until 8pm (ET)  Saturday

We’ve never met a phone system we couldn’t work with!  Some systems do come with various limitations on the forwarding rules that can be setup.  Our staff will work to explain the options available to your practice.

Yes, all calls and recorded and available to our offices via our HIPAA compliant portal at any time – 24 hours a day, 7 days a week as outlined by the package chosen. Calls are available on-demand and do not need to be requested manually. 

We do send email in real time for every call that has a message attached. We send messages anytime there is a change to the schedule or when there is follow-up required. If for some reason, you didn’t want it this way, we can suppress messages – the service is customized to fit your individual needs with respect to messages and updates.

More questions? We are here to help.

Schedule a personal consultation with one of our experts. We'll answer all your questions and guide you through the process, ensuring you're making the best decision for your needs.