Introduction

Unique Integrated Communications (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you communicate with us via SMS (text messaging) and other channels.

Information We Collect

When you text our customer support line, we collect:

• Your phone number
• The content of your text messages
• Date and time of communications
• Any personal information you voluntarily provide in your messages

How We Use Your Information

We use the information collected through SMS communications to:

• Respond to your customer support requests
• Assist with scheduling and appointment management
• Resolve issues or answer questions
• Improve our customer service
• Comply with legal obligations

We do not use SMS communications for marketing, promotional messages, or any unsolicited contact.

Message & Data Rates

Standard message and data rates may apply to SMS communications. Please contact your wireless carrier for details regarding your plan and any applicable charges.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission is 100% secure. We cannot guarantee absolute security of your information in transit.

Data Retention

We retain SMS communication records for the duration necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and maintain business records. You may request deletion of your information at any time by contacting us.

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Our service providers who assist with customer support operations (under confidentiality agreements)
• Law enforcement or regulatory agencies when legally required
• Our legal advisors when necessary to protect our rights

SMS / Text Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

SMS Opt-Out

You can opt out of SMS communications at any time by replying “STOP” to any text message from us. Once you opt out, we will no longer send you text messages, though we may send a final confirmation message. Opt-out requests may take up to 24 hours to process.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications

To exercise these rights, contact us at the email or phone number listed below.

Children’s Privacy

Our SMS service is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the “Last Updated” date and posting the revised policy on our website.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

• Website: https://dentalscheduling.com
• Email: [email protected]

This Privacy Policy applies to SMS communications and customer support interactions with Unique Integrated Communications. By texting our customer support line, you acknowledge that you have read and agree to this Privacy Policy.